Communication is always key to success. This is very true for any aspect of our lives. But it is practically a lifeline when it comes to business. Good leaders will always try to find new and better ways to improve their communication skills.
When in a leadership position, we often don’t realize that the spotlight is always on us. Everything we say and do is being scrutinized. By accepting both the honor and challenge of leading a team, it is important to remember that what we do both on and off the “battlefield” effects our ability to lead. Words and actions can become habits and habits contribute to defining our character. Leadership is a privilege that must be earned every day. Leadership communication is much more than the words we say and how we articulate what we want to team to “hear.” Effective communication is also about emotional intelligence, knowing your audience and active listening.
So today, we’ll be discussing some tips that you can make use for the improvisation of your communication skills.
Tip 1: Improve your emotional intelligence
This is actually something that is constantly overlooked. It has also been dismissed as something unnecessary. However, it cannot be stressed enough how emotional intelligence is needed. EQ is not a “softer side” leadership quality–it’s pretty important. Here are some aspects of emotional intelligence are: being self-aware, disciplined, empathetic, and remaining calm under pressure. This can boost leadership ability. These emotional competencies are not innate talents. Emotional competencies are learned capabilities and must be worked on, as well as developed over time. So get on it!
Tip 2: Be calm and positive
Calm is contagious. And so is panic.Smile. Carry yourself with confidence. And try not to wear your emotions on your sleeve. I am not saying to deny our normal human functions but be aware that effective communication is about 7% the words we say. The rest is about body language, tone and delivery.
Tip 3: Improve the quality of questions you ask
Some of the best advice I have ever received was simply about asking the right questions that will foster productive and intelligent communication between the team. As leaders, one of the greatest privileges we have is building a great team. Hopefully, one comprised of people much smarter and more talented than ourselves! And if that is the case, why would we spend all our time giving directives and assuming we know the most in the room. By guiding a conversation with a specific goal in mind, we accomplish much more by leveraging the talent surrounding us.
Tip 4: Listen more instead of speaking
Similar to asking the right questions is actively listening to those speaking. We often find ourselves in the bad habit of thinking about what we are going to say next as opposed to actually listening to the other people speaking. Leadership isn’t about standing on a soap box shouting orders. You often notice that the wisest people listen more and speak less. The less we talk, the more we will learn from those around us.